Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• Use the website and services only for lawful purposes and in accordance with these terms
• Provide accurate and complete information when contacting us or engaging our services
• Respect the intellectual property rights of Mirai-sha and third parties
• Not attempt to gain unauthorized access to our systems or interfere with website functionality
• Not use automated systems to access the website without our prior written permission

2. Prohibited Uses

You may not use our website or services to:

• Transmit any unlawful, harmful, threatening, abusive, or otherwise objectionable content
• Impersonate any person or entity or misrepresent your affiliation with any organization
• Collect or harvest information about other users without their consent
• Distribute spam, malware, or any other harmful code
• Violate any applicable local, national, or international laws or regulations
• Interfere with the proper functioning of the website or services

3. Service Access Requirements

To access certain features of our website or to engage our consulting services, you may need to provide accurate contact information and details about your organization. We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

4. Fair Usage Guidelines

We expect users to engage with our website and services in good faith. Excessive or unreasonable use that impacts service availability for others may result in temporary or permanent restrictions on your access.

5. Contact Information Requirements

When contacting us through our website forms or email, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of any information you share with us and for any activity that occurs through your communications with us.

6. Response Times and Communication

While we strive to respond to inquiries within two business days, response times may vary based on the nature and complexity of your request. We are not liable for any delays in responding to communications or for messages that may not be received due to technical issues.

7. Service Engagement Process

Initial contact through our website does not constitute a commitment to provide services. Formal service engagements require separate written agreements that specify the scope, deliverables, timelines, and fees for consulting services.

8. Website Uptime and Maintenance

While we strive to ensure our website is available at all times, we do not guarantee uninterrupted access. We may perform maintenance, updates, or repairs that temporarily restrict access. We are not liable for any unavailability of the website or any resulting inconvenience.

9. Service Feature Availability

The consulting services and information described on our website represent our current offerings. We reserve the right to modify, suspend, or discontinue any service or website feature at any time without prior notice. Changes to service offerings do not affect existing contractual commitments.

10. Geographic Service Availability

Our sustainability consulting services are primarily offered to organizations operating in or with operations in Japan. We may consider engagements in other geographic regions on a case-by-case basis. The website is accessible globally, but service availability may vary by location.

11. Terms Modifications and Updates

We may update these Terms of Service periodically to reflect changes in our services, legal requirements, or business practices. The date at the top of this page indicates when the terms were last updated. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.

12. Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Mirai-sha or its content suppliers and is protected by Japanese and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

13. Limited License for Personal Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include the right to download, copy, or redistribute any content except where explicitly permitted.

14. User-Generated Content

If you submit any content to us through contact forms or other means, you grant us a non-exclusive, royalty-free license to use that content for the purpose of providing and improving our services. You represent that any content you submit does not infringe on the rights of third parties.

15. Trademark Notice

The Mirai-sha name, logo, and other marks used on this website are trademarks owned by Mirai-sha. You may not use these marks without our prior written consent. Other product and company names mentioned on our website may be trademarks of their respective owners.

16. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website, you also agree to the terms of our Privacy Policy.

17. Third-Party Links and Services

Our website may contain links to third-party websites or reference third-party services. We are not responsible for the content, privacy practices, or terms of use of any third-party sites. Access to third-party sites is at your own risk.

18. Disclaimer of Warranties

Our website and the information provided are offered on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the accuracy, completeness, or reliability of the information on our website. Your use of the website is at your own risk.

19. Limitation of Liability

To the maximum extent permitted by law, Mirai-sha shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for services, if any.

20. Indemnification

You agree to indemnify and hold harmless Mirai-sha, its employees, and partners from any claims, damages, losses, or expenses arising from your use of the website, your violation of these terms, or your infringement of any rights of third parties.

21. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Japan. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Tokyo, Japan.

22. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original.

23. Entire Agreement

These Terms of Service, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Mirai-sha regarding your use of our website and services, superseding any prior agreements or understandings.

24. Contact for Terms Questions

If you have questions about these Terms of Service or need clarification on any provision, please contact us using the information provided at the top of this page. We are committed to addressing your concerns and providing clear explanations of our terms.