Terms and Conditions

1. Legal Capacity and Authority

You represent and warrant that you have the legal capacity to enter into this agreement. If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms. Individuals under 18 years of age may not use our services without parental or guardian consent.

2. Accurate Information Provision

You agree to provide accurate, current, and complete information when:

• Submitting contact forms or inquiries through our website
• Engaging in preliminary discussions about consulting services
• Entering into formal service agreements with Mirai-sha
• Communicating with our team throughout any engagement

3. Compliance with Laws and Regulations

You agree to comply with all applicable local, national, and international laws and regulations when using our website and services. This includes, but is not limited to, laws regarding data protection, intellectual property, environmental compliance, and corporate governance. You are responsible for ensuring that your use of our services complies with all applicable legal requirements in your jurisdiction.

4. Professional Conduct Requirements

When interacting with Mirai-sha, you agree to:

• Maintain professional and respectful communication with our team
• Honor commitments made during consultation discussions
• Provide timely responses to information requests necessary for service delivery
• Respect the expertise and recommendations provided by our consultants
• Not engage in harassment, discrimination, or abusive behavior toward our staff

5. Content Guidelines and Restrictions

You agree not to submit or share through our website or in communications:

• False, misleading, or fraudulent information
• Content that infringes on intellectual property rights
• Confidential information belonging to third parties without authorization
• Malicious code, viruses, or other harmful software
• Content that violates privacy rights or applicable data protection laws

6. Age Restrictions and Requirements

Our services are intended for organizations and business professionals. Individuals must be at least 18 years of age to engage with our services independently. If you are under 18, you may only use our website under the supervision and consent of a parent or legal guardian who agrees to be bound by these terms.

7. Disclaimer of Warranties

While we strive to provide accurate information and high-quality consulting services, our website and preliminary information are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be error-free, uninterrupted, or free from viruses or other harmful components. Information on our website is for general informational purposes and should not be relied upon as professional advice without formal engagement of our services.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Mirai-sha, its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages. Where liability cannot be excluded by law, our total liability shall not exceed the fees paid by you for the specific service giving rise to the claim.

9. Exclusion of Consequential Damages

We shall not be liable for any consequential, indirect, or special damages including, but not limited to, loss of revenue, loss of anticipated savings, loss of business opportunity, damage to reputation, or loss arising from business interruption. This limitation applies regardless of the theory of liability, whether based in contract, tort, negligence, strict liability, or otherwise.

10. Force Majeure Provisions

Mirai-sha shall not be liable for any failure or delay in performance of its obligations under these terms where such failure or delay results from circumstances beyond our reasonable control. This includes, but is not limited to, acts of nature, war, terrorism, labor disputes, governmental actions, pandemics, power failures, or telecommunications failures. During force majeure events, our obligations shall be suspended for the duration of such circumstances.

11. Professional Advice Disclaimer

Information provided on our website or in preliminary communications is for general informational purposes only and does not constitute professional advice. Formal sustainability consulting advice is provided only through documented service engagements with specific written agreements. You should not make decisions based solely on website content without engaging our services formally and receiving customized recommendations based on your specific circumstances.

12. Third-Party Services and Content

We are not responsible for the content, accuracy, or practices of third-party websites linked from our site or third-party services we may reference. Use of third-party services is at your own risk. We do not endorse or assume responsibility for any third-party products, services, or content.

13. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Mirai-sha, its directors, officers, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our website or services, your violation of these terms, your violation of any rights of third parties, or your violation of applicable laws or regulations.

14. Privacy and Data Protection Compliance

You acknowledge that your use of our website and services is subject to our Privacy Policy. You agree to comply with all applicable data protection laws in your provision of information to us and in your use of any information or insights gained through our services. If you engage our consulting services, you agree to provide necessary consent for us to process your personal data as described in our Privacy Policy and any service agreement.

15. Confidentiality Expectations

While specific confidentiality obligations will be detailed in formal service agreements, you agree to treat as confidential any proprietary methodologies, tools, or specialized knowledge shared by Mirai-sha during preliminary consultations or service delivery. You agree not to disclose such information to third parties or use it for purposes other than those intended without our written consent.

16. Reasonable Cooperation

If you engage our consulting services, you agree to cooperate reasonably by providing timely access to information, personnel, and resources necessary for us to deliver services effectively. You acknowledge that delays or inadequate cooperation may impact service delivery timelines and outcomes. We reserve the right to adjust project timelines or suspend work if necessary cooperation is not provided.

17. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these terms.

18. Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these terms or your use of our website and services shall be brought exclusively in the courts located in Tokyo, Japan. You consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

19. Dispute Resolution Procedures

Before initiating formal legal proceedings, you agree to attempt to resolve any dispute through good faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue formal legal remedies. Both parties agree to cooperate in making relevant information available during any dispute resolution process, subject to applicable confidentiality obligations.

20. Severability Clause

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent of the parties.

21. Waiver

No waiver of any provision of these terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Mirai-sha.

22. Assignment

You may not assign, transfer, or delegate your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations under these terms without your consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. These terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

23. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, Terms of Service, and any separate written agreements for specific services, constitute the entire agreement between you and Mirai-sha regarding the subject matter herein and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.

24. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website with an updated "Last updated" date. Material changes may be communicated through email or prominent notice on our website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

25. Contact Information for Legal Matters

For questions about these Terms and Conditions or to address legal concerns, please contact us using the information provided at the top of this page. We are committed to addressing your concerns promptly and in good faith. Please allow up to five business days for a response to legal inquiries.